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Home > Solutions > By Industry > Energy
Energy
With an innovative microservice-centric architecture that enables rapid deployment, Fiorano's agile platform dramatically improves productivity
Energy
With an innovative microservice-centric architecture that enables rapid deployment, Fiorano's agile platform dramatically improves productivity
Overview
The Energy industry is a crucial part of the infrastructure and maintenance of society in almost all countries. Modern society consumes large amounts of energy and the industry services millions of customers, generating large volumes of data running through complex disparate systems. Their efficiency has the potential to impact a large and extensive population.
Customer awareness, constantly changing government mandates, industry deregulation, production capacity, an aging infrastructure, and shifting populations are all placing huge demands on energy companies. In this environment, embracing technology and innovating is an imperative. Big Data, IoT, integrated systems, data analytics all have the potential to truly revolutionise the operational efficiencies, customer acquisition and service delivery of such companies. Today, the collection of billions of dynamic data points from thousands of devices every minute of the day can be processed with edge-based analytics to embrace a far more sophisticated model; This requires connected systems and real-time messaging.
Fiorano’s energy solution helps enterprises achieve digital transformation to create a seamless interaction with customers across multiple platforms. Unlocking internally siloed legacy systems by linking applications and constructing an enterprise-wide view of the business, Fiorano’s Energy solution efficiently scales to complex IT environments, fast tracks companies to become customer-centric while creating new channels of engagement to stay competitive in the evolving market.
Overview
The Energy industry is a crucial part of the infrastructure and maintenance of society in almost all countries. Modern society consumes large amounts of energy and the industry services millions of customers, generating large volumes of data running through complex disparate systems. Their efficiency has the potential to impact a large and extensive population.
Customer awareness, constantly changing government mandates, industry deregulation, production capacity, an aging infrastructure, and shifting populations are all placing huge demands on energy companies. In this environment, embracing technology and innovating is an imperative. Big Data, IoT, integrated systems, data analytics all have the potential to truly revolutionise the operational efficiencies, customer acquisition and service delivery of such companies. Today, the collection of billions of dynamic data points from thousands of devices every minute of the day can be processed with edge-based analytics to embrace a far more sophisticated model; This requires connected systems and real-time messaging.
Fiorano’s energy solution helps enterprises achieve digital transformation to create a seamless interaction with customers across multiple platforms. Unlocking internally siloed legacy systems by linking applications and constructing an enterprise-wide view of the business, Fiorano’s Energy solution efficiently scales to complex IT environments, fast tracks companies to become customer-centric while creating new channels of engagement to stay competitive in the evolving market.
Customer Stories
Customer Stories
Aladino Borja Jr.
VP (IT)
Aboitiz Power Corporation
Aladino Borja Jr., Vice President for Information Technology talks about how Fiorano facilitated digital transformation at Aboitiz Power Corporation
Key Features
Integrates core enterprise applications like ERP, Work and Asset Management (WAM) and Customer Care and Billing (CCB) for an easy intra-application data transfer and real-time data access
Leverages the benefits of mobile based digital applications by exposing REST-based web services for consumption by applications created for customers to log and track complaints, pay and view bills, and check their power consumption
Facilitates smooth business operation by allowing multiple systems and application work in co-ordination and have synchronized data where real-time information can added/updated/queried multiple times a day
Modernizes legacy systems to speed up access to applications and data while also supporting the adoption of new technologies with visual tools for orchestrating and creating the event processes, obviating requirement for coding/development
Key Features
Integrates core enterprise applications like ERP, Work and Asset Management (WAM) and Customer Care and Billing (CCB) for an easy intra-application data transfer and real-time data access
Leverages the benefits of mobile based digital applications by exposing REST-based web services for consumption by applications created for customers to log and track complaints, pay and view bills, and check their power consumption
Facilitates smooth business operation by allowing multiple systems and application work in co-ordination and have synchronized data where real-time information can added/updated/queried multiple times a day
Modernizes legacy systems to speed up access to applications and data while also supporting the adoption of new technologies with visual tools for orchestrating and creating the event processes, obviating requirement for coding/development
Key Capabilities
-
Offer Real-time Services
Open internal systems to third-parties to offer real-time services to customers while monetising digital assets
-
Increased Data Availability
Make information readily available across systems involved with real-time updates in distributed databases across the IT landscape
-
React in real-time to market fluctuations
Schedule decisions based on a demand forecast; receive market dispatch instructions and transfer data in near real-time to help assess position in the market
Faster Complaint Resolution
Resolve customer complaints quickly by providing staffs to gain access to all necessary information on the go, including the location
-
Reduced Maintenance Costs
Empower teams to have a unified view of the entire IT architecture thereby increasing co-ordination to reduce maintenance costs and accelerate time to market for new services
Increased Customer Satisfaction
Fast track service launches like mobile applications to improve in customer satisfaction for a quick return on investment and expansion of multiple revenue streams
Fast deployment and lower development costs
Fiorano's architecture allows quick configuration; its simple drag-drop-deploy methodology means your team has a low learning curve and you don't need additional resources with specialized skill sets which means lower fees and implementation costs.
Key Capabilities
-
Offer Real-time Services
Open internal systems to third-parties to offer real-time services to customers while monetising digital assets
-
Increased Data Availability
Make information readily available across systems involved with real-time updates in distributed databases across the IT landscape
-
React in real-time to market fluctuations
Schedule decisions based on a demand forecast; receive market dispatch instructions and transfer data in near real-time to help assess position in the market
-
Faster Complaint Resolution
Resolve customer complaints quickly by providing staffs to gain access to all necessary information on the go, including the location
-
Reduced Maintenance Costs
Empower teams to have a unified view of the entire IT architecture thereby increasing co-ordination to reduce maintenance costs and accelerate time to market for new services
-
Increased Customer Satisfaction
Fast track service launches like mobile applications to improve in customer satisfaction for a quick return on investment and expansion of multiple revenue streams
-
Fast deployment and lower development costs
Fiorano's architecture allows quick configuration; its simple drag-drop-deploy methodology means your team has a low learning curve and you don't need additional resources with specialized skill sets which means lower fees and implementation costs.
Related Case Studies
Related Case Studies
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© 2020 Fiorano Software and Affiliates. All Rights Reserved. Privacy Statement | Terms of Use