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United Breweries is India's largest producer and exporter of beer with a market share of over 50%. Its core business includes beverages, aviation and investments. It has 7500 employees and has established a robust distribution network with manufacturing and bottling plants covering the whole country.
United Breweries is India's largest producer and exporter of beer with a market share of over 50%. Its core business includes beverages, aviation and investments. It has 7500 employees and has established a robust distribution network with manufacturing and bottling plants covering the whole country.
SAP integration. Automate business processes
Real-time information. Reduced costs
Manufacturing
Fiorano Platform, Fiorano Tools
UB Group deploys a wide range of software and hardware products to support its IT requirements. Most applications are deployed on IBM i-Series, with operating systems such as OS/400, 64 bit Linux and Windows. It also deploys a range of Wintel Servers along all locations. Enterprise software includes SAP, Websphere, Portals, Lotus Notes, Click View for data analytics, databases like DB2 and SQL servers along with a range of Java applications to support different requirements and business processes
"We needed to share a lot of information with suppliers on quantities, schedules; quantity accepted, reasons for rejections, etc. There were multiple levels of manual intervention resulting in prolonged lead times, inefficient working capital turnover and higher rates of error," says T.K. Subramaniam, VP, Information Systems. The requirement was to automate the entire workflow and speed up the business process.
With a growing number of processes without any cohesive centralized management, distributed information in multiple locations and servers it was becoming increasingly challenging for the IT department at UB to provide meaningful and timely information to Management to take effective decisions and manage business processes across different domains. Data stored in the SAP systems was not available as intelligent information to senior management. A stable and efficient web services framework was required.
>300%
ROI in Year 1
UB achieved significant ROI after
deploying even a limited set
of Fiorano flows.
UB Group deploys a wide range of software and hardware products to support its IT requirements. Most applications are deployed on IBM i-Series, with operating systems such as OS/400, 64 bit Linux and Windows. It also deploys a range of Wintel Servers along all locations. Enterprise software includes SAP, Websphere, Portals, Lotus Notes, Click View for data analytics, databases like DB2 and SQL servers along with a range of Java applications to support different requirements and business processes
"We needed to share a lot of information with suppliers on quantities, schedules; quantity accepted, reasons for rejections, etc. There were multiple levels of manual intervention resulting in prolonged lead times, inefficient working capital turnover and higher rates of error," says T.K. Subramaniam, VP, Information Systems. The requirement was to automate the entire workflow and speed up the business process.
With a growing number of processes without any cohesive centralized management, distributed information in multiple locations and servers it was becoming increasingly challenging for the IT department at UB to provide meaningful and timely information to Management to take effective decisions and manage business processes across different domains. Data stored in the SAP systems was not available as intelligent information to senior management. A stable and efficient web services framework was required.
>300%
ROI in Year 1
UB achieved significant ROI after
deploying even a limited set
of Fiorano flows.
T.K. Subramaniam, Vice President, Information Systems, UB Group
T.K. Subramaniam, Vice President, Information Systems, UB Group
The Fiorano Platform provided a flexible new IT infrastructure to UB IT Managers that enabled integration of existing legacy applications and seamless addition of new applications to the IT infrastructure in a flexible and rapid manner to adapt to frequent changes in business.
Along with the ease of integration considerable amount of time is also saved in creating and deploying flows on Fiorano. The event process created using Fiorano Orchestration Tool needs simple configuration which can be done by business users with minimal IT intervention. The Fiorano platform also enabled supplier and partner integration with UB; the entire help-desk for distillery sales and SAP auto forwarding was quickly automated using Fiorano pre-built components without any coding or custom development.
The Fiorano Platform provided a flexible new IT infrastructure to UB IT Managers that enabled integration of existing legacy applications and seamless addition of new applications to the IT infrastructure in a flexible and rapid manner to adapt to frequent changes in business.
Along with the ease of integration considerable amount of time is also saved in creating and deploying flows on Fiorano. The event process created using Fiorano Orchestration Tool needs simple configuration which can be done by business users with minimal IT intervention. The Fiorano platform also enabled supplier and partner integration with UB; the entire help-desk for distillery sales and SAP auto forwarding was quickly automated using Fiorano pre-built components without any coding or custom development.
Among many processes that UB Group deployed using Fiorano, SAP integration was one of the key solutions that helped it save over a million dollars in a short span of time. The information extracted from SAP was sent to report generating tools using Fiorano without any ABAP programming. This saved UB a significant amount in consulting costs.
Moreover, the new solution allows the central head-office to process the invoices generated by remote factories, without requiring (skilled) people at remote locations from ever having to learn SAP or get trained on SAP. At remote sites, operators simply type in invoice details on an HTML page, and the Fiorano flows that process invoices handle the rest; updating the SAP system seamlessly and executing the 'business process flow".
Various processes were automated such as Good received, Invoicing and Dispatch. Management of several processes was now intelligent and fast by giving Managers the information timely to enable them to take decisions and give approvals on the fly:
Logistics and integrated approval mechanisms: Different distributors have different credit limits within the SAP system. UB solves this problem by using Fiorano flows to get the approval from a manager using his/her mobile phone. An SMS is sent to the GPRS-enabled cell-phone of the manager, listing a web-link.
Production efficiencies: When complex products are manufactured, several raw materials are consumed as part of the manufacturing process. UB uses Fiorano flows to extract information relating to the Back-flush process and to publish this information to the enterprise portal, where it can be reviewed by managers for appropriate actionable decisions.
Among many processes that UB Group deployed using Fiorano, SAP integration was one of the key solutions that helped it save over a million dollars in a short span of time. The information extracted from SAP was sent to report generating tools using Fiorano without any ABAP programming. This saved UB a significant amount in consulting costs.
Moreover, the new solution allows the central head-office to process the invoices generated by remote factories, without requiring (skilled) people at remote locations from ever having to learn SAP or get trained on SAP. At remote sites, operators simply type in invoice details on an HTML page, and the Fiorano flows that process invoices handle the rest; updating the SAP system seamlessly and executing the 'business process flow".
Various processes were automated such as Good received, Invoicing and Dispatch. Management of several processes was now intelligent and fast by giving Managers the information timely to enable them to take decisions and give approvals on the fly:
Logistics and integrated approval mechanisms: Different distributors have different credit limits within the SAP system. UB solves this problem by using Fiorano flows to get the approval from a manager using his/her mobile phone. An SMS is sent to the GPRS-enabled cell-phone of the manager, listing a web-link.
Production efficiencies: When complex products are manufactured, several raw materials are consumed as part of the manufacturing process. UB uses Fiorano flows to extract information relating to the Back-flush process and to publish this information to the enterprise portal, where it can be reviewed by managers for appropriate actionable decisions.
SAP achieved savings in costs increased reliability and delivery of services using Fiorano. Some examples were:
UB's 'standard' invoicing process took 5 steps and 9 screens, and 12 mins to complete. Deploying the Fiorano flow integrating with SAP, this changed to 1 step, 2 screens, in just 2 mins. With over 5000 invoices generated, UB saves over 1600 man-hours on invoice creation alone. People in the field no longer require specialized SAP training and can generate invoices accurately and easily on the system. They are transparent to SAP which runs in the background controlled completely by the Fiorano flows. The process is very scalable. When UB's sales went up by over 18% last year, there were able to handle the increased invoicing volume without problems of any kind.
New Regulations: UB implements several Fiorano flows to optimize revenue by responding to new tax regulations. An example is Service Tax. In the normal process, UB outsources several manufacturing tasks to third parties (Contract manufacturers). UB implemented a Fiorano process changing its business process to directly sell to the Customer, instead of through the CM while separately paying the CM for its services thereby minimizing the impact of Service Tax.
The investment in Fiorano's modern, real-time, distributed architecture paid off many times over in a short span of under a year. These savings will be multiplied several-fold in the coming years.
SAP achieved savings in costs increased reliability and delivery of services using Fiorano. Some examples were:
UB's 'standard' invoicing process took 5 steps and 9 screens, and 12 mins to complete. Deploying the Fiorano flow integrating with SAP, this changed to 1 step, 2 screens, in just 2 mins. With over 5000 invoices generated, UB saves over 1600 man-hours on invoice creation alone. People in the field no longer require specialized SAP training and can generate invoices accurately and easily on the system. They are transparent to SAP which runs in the background controlled completely by the Fiorano flows. The process is very scalable. When UB's sales went up by over 18% last year, there were able to handle the increased invoicing volume without problems of any kind.
New Regulations: UB implements several Fiorano flows to optimize revenue by responding to new tax regulations. An example is Service Tax. In the normal process, UB outsources several manufacturing tasks to third parties (Contract manufacturers). UB implemented a Fiorano process changing its business process to directly sell to the Customer, instead of through the CM while separately paying the CM for its services thereby minimizing the impact of Service Tax.
The investment in Fiorano's modern, real-time, distributed architecture paid off many times over in a short span of under a year. These savings will be multiplied several-fold in the coming years.
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