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Home > Resources > Case Study > Large UAE Bank
Fiorano Integration Streamlines the Entire Banking Architecture at a Large UAE Bank
Incorporated in the UAE, with an operating income of more than AED 1 billion, the reported bank is a full services bank with strong corporate and commercial banking, treasury and trade finance expertise as well as an expanding suite of personal banking options and Shariah compliant services.
Fiorano Integration Streamlines the Entire Banking Architecture at a Large UAE Bank
Incorporated in the UAE, with an operating income of more than AED 1 billion, the reported bank is a full services bank with strong corporate and commercial banking, treasury and trade finance expertise as well as an expanding suite of personal banking options and Shariah compliant services.
USE CASE
Multi Channel Integration
BENEFITS
Enhanced customer experience
INDUSTRY
Banking
KEY PRODUCT COMPONENTS
Fiorano ESB
Business Challenge
This large Bank in the UAE had all its satellite applications running across multiple hardware and software platforms connected to its core banking system, T24 (Temenos) via several customizations in the core banking system. This siloed nature of the integrations increased the load and complexity of the system and severely limited the bank's ability to offer sophisticated services to their customers. Without an agile middleware solution, the bank faced multiple challenges on validation, logging and alters delaying the propagation of customer data to multiple applications and affecting customer experience.
The bank not only needed multichannel integration to enhance the customer experience but also an architecture with sophisticated integration capabilities to adapt to emerging technological evolutions (digitalization).
2,000 Transactions
Under 10 minutes
Fiorano reduced core banking complexity and over dependency
Business Challenge
This large Bank in the UAE had all its satellite applications running across multiple hardware and software platforms connected to its core banking system, T24 (Temenos) via several customizations in the core banking system. This siloed nature of the integrations increased the load and complexity of the system and severely limited the bank's ability to offer sophisticated services to their customers. Without an agile middleware solution, the bank faced multiple challenges on validation, logging and alters delaying the propagation of customer data to multiple applications and affecting customer experience.
The bank not only needed multichannel integration to enhance the customer experience but also an architecture with sophisticated integration capabilities to adapt to emerging technological evolutions (digitalization).
2,000 Transactions
Under 10 minutes
Fiorano reduced core banking complexity and over dependency
"Fiorano has streamlined the entire application architecture in the bank. It has simplified the time required for development of interfaces between the core banking application and satellite applications."
Senior Manager, IT systems, Information Systems & Technology large UAE bank
"Fiorano has streamlined the entire application architecture in the bank. It has simplified the time required for development of interfaces between the core banking application and satellite applications."
Senior Manager, IT systems, Information Systems & Technology, Large UAE Bank
Solution
Fiorano implemented an 'out of the box' integration solution for the bank's Temenos T24 core banking system. With ability of codeless integration with T24, the bank was able to integrate its HR Management System (HRMS), UAE Fund Transfer System, Basel standards - Regulatory Consistency Assessment Programme (RCAP), Anti Money Laundering (AML) and SWIFT systems to the core banking system in a short span of time. With Fiorano's powerful Microservice-centric connectors, the bank was able to integrate components rapidly, finishing phase-one in a record 45 days.
Solution
Fiorano implemented an 'out of the box' integration solution for the bank's Temenos T24 core banking system. With ability of codeless integration with T24, the bank was able to integrate its HR Management System (HRMS), UAE Fund Transfer System, Basel standards - Regulatory Consistency Assessment Programme (RCAP), Anti Money Laundering (AML) and SWIFT systems to the core banking system in a short span of time. With Fiorano's powerful Microservice-centric connectors, the bank was able to integrate components rapidly, finishing phase-one in a record 45 days.
Fiorano's Microservices Functions
Fiorano's Microservices architecture supports an incremental deployment model, enabling deployments to be more modular and standardized, with lower risk and expense. T24 on Fiorano ESB incorporates proven enterprise architecture, service delivery, deployable business functionality and an integrated portfolio of Microservice-centric business services transforming the Bank's architecture into a horizontal, closely integrated core system to accommodate free flow of data.
System Integration with Fiorano
Fiorano allows the bank's IT and business staff to perform lightweight, self-service data and application integration, where "Citizen Integrators" can visually assemble instantly running solutions by drawing application and service nodes on a canvas through drag-and-drop of active Fiorano Microservice components. The lines between nodes comprise event flows via active message pipelines, collectively representing a user-defined event-driven architecture. The visual model is the ready-to-run, fully implemented application, with no additional programming required.
Fiorano's Microservices Functions
Fiorano's Microservices architecture supports an incremental deployment model, enabling deployments to be more modular and standardized, with lower risk and expense. T24 on Fiorano ESB incorporates proven enterprise architecture, service delivery, deployable business functionality and an integrated portfolio of Microservice-centric business services transforming the Bank's architecture into a horizontal, closely integrated core system to accommodate free flow of data.
System Integration with Fiorano
Fiorano allows the bank's IT and business staff to perform lightweight, self-service data and application integration, where "Citizen Integrators" can visually assemble instantly running solutions by drawing application and service nodes on a canvas through drag-and-drop of active Fiorano Microservice components. The lines between nodes comprise event flows via active message pipelines, collectively representing a user-defined event-driven architecture. The visual model is the ready-to-run, fully implemented application, with no additional programming required.
Results
Fiorano has streamlined the application architecture of the bank. It has reduced the time required for development of interfaces between the core banking system and satellite applications. Prior to Fiorano, a medium complexity interface (with 5 message types) would take about 3 weeks (15 man days) for development. With Fiorano, the Bank completes the same development activity within a week (5 man days). It now can easily process about 2,000 transactions in a record time of under 10 minutes.
Most of the business logic and validations with respect to formatting have now been moved to Fiorano, drastically reducing core banking complexity and over dependency. Below are some of the immediate benefits the Bank has observed:
- Alerting the functional team at the right time (before effecting the business) quickening the process of issue escalation to the relevant team
- Document tracking (Message logging) helps the team to post-mortem any issue to further accelerate the resolution process
- Significantly improved the customer satisfaction levels
- Quicker on-boarding of new interfaces/channels
- Implementation of Central Bank regulatory requirements well within the required deadlines
With the phenomenal success of is phase-one of its integration project, the bank decided to migrate all its current interfaces (more than 30) and address all future integration needs of their businesses using Fiorano. The bank won several awards at the 2015 Banker Middle East Product Awards further establishing its leadership in the Middle East region.
Results
Fiorano has streamlined the application architecture of the bank. It has reduced the time required for development of interfaces between the core banking system and satellite applications. Prior to Fiorano, a medium complexity interface (with 5 message types) would take about 3 weeks (15 man days) for development. With Fiorano, the Bank completes the same development activity within a week (5 man days). It now can easily process about 2,000 transactions in a record time of under 10 minutes.
Most of the business logic and validations with respect to formatting have now been moved to Fiorano, drastically reducing core banking complexity and over dependency. Below are some of the immediate benefits the Bank has observed:
- Alerting the functional team at the right time (before effecting the business) quickening the process of issue escalation to the relevant team
- Document tracking (Message logging) helps the team to post-mortem any issue to further accelerate the resolution process
- Significantly improved the customer satisfaction levels
- Quicker on-boarding of new interfaces/channels
- Implementation of Central Bank regulatory requirements well within the required deadlines
With the phenomenal success of is phase-one of its integration project, the bank decided to migrate all its current interfaces (more than 30) and address all future integration needs of their businesses using Fiorano. The bank won several awards at the 2015 Banker Middle East Product Awards further establishing its leadership in the Middle East region.
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© 2020 Fiorano Software and Affiliates. All Rights Reserved. Privacy Statement | Terms of Use