Fiorano Platform provides interoperability across a single platform

Fiorano Platform provides the interoperability and acts a unified business backplane for Global Tranz. Fiorano Restful endpoints are used by 3rd party applications to asynchronously send data in multiple formats. Fiorano processes pick up data from multiple third-party channels like FTP, Databases, Web services etc., transform and processes the data and finally send the data to GlobalTranz internal proprietary systems.

When users require a proof of delivery documents, the accounting team handles it through a third-party vendor. Fiorano event processes handle automated document pushes to the third-party imaging vendors and synchronize these with GlobalTranz internal file stores.

Fiorano API Management addresses a variety of business use cases

Fiorano API Management is used as an entry point for all the services exposed by GloblaTranz. It is used to add additional levels of security, to apply rules and monitoring and to assign API keys to identify and track consumers. Additionally, Fiorano API management brings along its own set of features like Security descriptors in the API layer that provide GlobalTranz's IT team with fine-grained control over the access of an API by different end-users/user groups.

Enhanced Flexibility - Fiorano API management allows the application layer at GlobalTranz to be more flexible. Instead of modifying the code at the backend, developers can now make changes in the API layer by applying policies. This enables the IT team to be more responsive to change requests.

Collections notes data synchronization between TMS and a third-party collection software: Collections software notes are updated in a third-party FTP server on a daily push interval. Fiorano processes pull files securely from FTP, ingest the file into a flat file schema, process data and transform it to call internal REST services to store data at a customer level in TMS. This data is used by GTZ Sales users to pull customer accounts and view collections notes (positive balances etc.).

Handling claims: Third party carriers send claims information through email. Automated Fiorano processes fetch emails related to shipment and damage claims, extract details using regular expressions and match these from a database. Upon finding a match, multiple Restful services are invoked to update information in the TMS.