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    Home > Resources > Case Study > Dynacare

    Fiorano helps Dynacare with Fast and Accurate Reporting of Medical Tests

    Gamma-Dynacare ("Dynacare"), one of Canada's largest providers of medical laboratory services and solutions with 200 centers, supports 10 million patients, 1500 healthcare professionals and public and private sector clients including regional health authorities with the efficient collection and transportation of specimens, accurate testing in and prompt results reporting.

    Fiorano helps Dynacare with Fast and Accurate Reporting of Medical Tests

    Gamma-Dynacare ("Dynacare"), one of Canada's largest providers of medical laboratory services and solutions with 200 centers, supports 10 million patients,1500 healthcare professionals and public and private sector clients including regional health authorities with the efficient collection and transportation of specimens, accurate testing in and prompt results reporting.

    aboitiz-logo

    USE CASE

    Digitalization, Transformation, Transmission

    BENEFITS

    Efficiency Amplified

    INDUSTRY

    Healthcare

    KEY PRODUCT COMPONENTS

    Fiorano Platform, Fiorano Microservices

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    USE CASE

    Digitalization, Transformation, Transmission

    BENEFITS

    Efficiency Amplified

    INDUSTRY

    Healthcare

    KEY PRODUCT COMPONENTS

    Fiorano Platform, Fiorano Microservices

    Business Challenge

    With 50 million tests conducted each year and serving more than 15,000 Canadian clinicians and other healthcare providers, Dynacare is focused on continuously building the experience of its customers. A key aspect of this service is timely, accurate and enhanced reporting.

    Reducing time, achieving near 100% accuracy in matching test results and automating its processes was crucial for Dynacare by way of helping patients seek immediate attention by their healthcare provider.

    With a rapidly expanding and disparate client base, it also had a need to accelerate the business, and in particular, the development and rollout of new products and services.

    Fiorano PSD2 Whitepaper

    >95%

    Turnaround TIME SAVED in reporting test results

    Fiorano Platform reduced delivery time
    for test results by 95% with
    near 100% accuracy.

    Business Challenge

    With 50 million tests conducted each year and serving more than 15,000 Canadian clinicians and other healthcare providers, Dynacare is focused on continuously building the experience of its customers. A key aspect of this service is timely, accurate and enhanced reporting.

    Reducing time, achieving near 100% accuracy in matching test results and automating its processes was crucial for Dynacare by way of helping patients seek immediate attention by their healthcare provider.

    With a rapidly expanding and disparate client base, it also had a need to accelerate the business, and in particular, the development and rollout of new products and services.

    >95%

    Turnaround TIME SAVED in reporting test results

    Fiorano Platform reduced delivery time
    for test results by 95% with
    near 100% accuracy.

    "Fiorano has played a pivotal role in allowing Dynacare to digitize, transform and transmit high volumes of complex data to multiple end-points and partners."

    Arun Thomas, Managing Director, Business Information Services, Dynacare

    "Fiorano has played a pivotal role in allowing Dynacare to digitize, transform and transmit high volumes of complex data to multiple end-points and partners."

    Arun Thomas, Managing Director, Business Information Services, Dynacare

    Solution

    Dynacare deployed Fiorano Platform for swift and accurate testing and reporting of tens of thousands of specimens each day. Fiorano has played a pivotal role in allowing Gamma-Dynacare to digitize, transform and transmit high volumes of complex data to multiple end-points and partners.

    Fiorano's Microservices architecture supports an incremental deployment model, enabling deployments to be more modular and standardized, with lower risk and expense. Fiorano Platform incorporates proven enterprise architecture, service delivery, deployable business functionality and an integrated portfolio of Microservice-centric business services transforming the enterprise architecture into a horizontal, closely integrated core system to accommodate free flow of data.

    Solution

    Dynacare deployed Fiorano Platform for swift and accurate testing and reporting of tens of thousands of specimens each day. Fiorano has played a pivotal role in allowing Gamma-Dynacare to digitize, transform and transmit high volumes of complex data to multiple end-points and partners.

    Fiorano's Microservices architecture supports an incremental deployment model, enabling deployments to be more modular and standardized, with lower risk and expense. Fiorano Platform incorporates proven enterprise architecture, service delivery, deployable business functionality and an integrated portfolio of Microservice-centric business services transforming the enterprise architecture into a horizontal, closely integrated core system to accommodate free flow of data.

    Empowering Citizen Integrators

    Unlike the traditional approaches, Fiorano allows Dynacare staff in IT or business to perform lightweight, self-service data and application integration, where "Citizen Integrators" can visually assemble instantly running solutions by drawing application and service nodes on a canvas through drag-and-drop of active Fiorano Microservice components. The lines between nodes comprise event flows via active message pipelines, collectively representing a user- defined event-driven architecture. The visual model is the ready-to-run, fully implemented application, with no additional programming required.

    With Fiorano Platform, Dynacare automated multiple processes

    With an innovative enterprise system in place, Dynacare was able to automate multiple processes: - Automate interface between core lab system and ERP system at GDML (Gamma Dynacare Medical Laboratories). - Automate interface between HR ERP and vendor learning portal. - Automate orders-out interface to partner vendors using HL7. - Automate results-in interfaces from partner vendors using HL7 with embedded PDF. - Provide web-services for vendor party integration into their application, enabling the vendor product to interface into GDML's ordering system and validate and retrieve order information. - Automate interface between core lab system and vendor partner system. - Distribute reports automatically from vendor system to GDML systems.

    Empowering Citizen Integrators

    Unlike the traditional approaches, Fiorano allows Dynacare staff in IT or business to perform lightweight, self-service data and application integration, where "Citizen Integrators" can visually assemble instantly running solutions by drawing application and service nodes on a canvas through drag-and-drop of active Fiorano Microservice components. The lines between nodes comprise event flows via active message pipelines, collectively representing a user- defined event-driven architecture. The visual model is the ready-to-run, fully implemented application, with no additional programming required.

    With Fiorano Platform, Dynacare automated multiple processes

    With an innovative enterprise system in place, Dynacare was able to automate multiple processes: - Automate interface between core lab system and ERP system at GDML (Gamma Dynacare Medical Laboratories). - Automate interface between HR ERP and vendor learning portal. - Automate orders-out interface to partner vendors using HL7. - Automate results-in interfaces from partner vendors using HL7 with embedded PDF. - Provide web-services for vendor party integration into their application, enabling the vendor product to interface into GDML's ordering system and validate and retrieve order information. - Automate interface between core lab system and vendor partner system. - Distribute reports automatically from vendor system to GDML systems.

    Results

    Dynacare uses Fiorano for reporting a number of critical and complex tests, including the Food Intolerance Test; This test measures over 220 specific foods at a time and involved manual processing together with a tedious and critical task of matching lab test results with patients and patient records, a process that was taking upwards of 3 days per patient.

    With Fiorano's efficient mapping tools and Platform infrastructure, the time taken to deliver test results was reduced to less than two hours, resulting in increased customer satisfaction and a significant ROI.

    Results

    Dynacare uses Fiorano for reporting a number of critical and complex tests, including the Food Intolerance Test; This test measures over 220 specific foods at a time and involved manual processing together with a tedious and critical task of matching lab test results with patients and patient records, a process that was taking upwards of 3 days per patient.

    With Fiorano's efficient mapping tools and Platform infrastructure, the time taken to deliver test results was reduced to less than two hours, resulting in increased customer satisfaction and a significant ROI.

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