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Home > Resources > Case Study > EasyPay
EasyPay enhances infrastructure Agility and Dynamic Response with Fiorano Platform
EasyPay (Pty) Ltd. is the leading provider of electronic funds transfer (EFT) and bill payment processing services in South Africa's retail and financial sectors. The company's infrastructure connects into all major banks managing both debit and credit card EFT transactions.
EasyPay enhances infrastructure Agility and Dynamic Response with Fiorano Platform
EasyPay (Pty) Ltd. is the leading provider of electronic funds transfer (EFT) and bill payment processing services in South Africa's retail and financial sectors. The company's infrastructure connects into all major banks managing both debit and credit card EFT transactions.
USE CASE
Legacy Integration
BENEFITS
Business process automation
INDUSTRY
Financial Services
KEY PRODUCT COMPONENTS
Fiorano SOA Platform
Business Challenge
EasyPay had a mix-and-match of Batch Jobs and Real-Time applications running on different systems. Several in-house Java-based applications rendered value added services, but the overall data environment was inflexible thus creating complex management issues. EasyPay also discovered that customers using direct channels such as Internet and Telephone expected a faster response.
EasyPay's current message routing solution slowed down the message flow or retained confirmation messages for Store and Forward longer than required. The major pain points that the EasyPay identified were:
- The current infrastructure was complex and difficult to manage.
- Lack of agility meant that accommodating new clients and services quickly was difficult and time consuming.
- Configuration changes were difficult because configurations were hard-coded into application systems.
-The current message routing solution could not throttle or slow down the message flow or hold confirmation messages for store-and-forward.
- The current integration and application infrastructure did not deliver the required performance.
286 Million South African Rand
In Annual Transactions
Fiorano SOA platform has provided EasyPay with the agility to be able to respond quickly
Business Challenge
EasyPay had a mix-and-match of Batch Jobs and Real-Time applications running on different systems. Several in-house Java-based applications rendered value added services, but the overall data environment was inflexible thus creating complex management issues. EasyPay also discovered that customers using direct channels such as Internet and Telephone expected a faster response.
EasyPay's current message routing solution slowed down the message flow or retained confirmation messages for Store and Forward longer than required. The major pain points that the EasyPay identified were:
- The current infrastructure was complex and difficult to manage.
- Lack of agility meant that accommodating new clients and services quickly was difficult and time consuming.
- Configuration changes were difficult because configurations were hard-coded into application systems.
-The current message routing solution could not throttle or slow down the message flow or hold confirmation messages for store-and-forward.
- The current integration and application infrastructure did not deliver the required performance.
286 Million South African Rand
In Annual Transactions
Fiorano SOA platform has provided EasyPay with the agility to be able to respond quickly
"EasyPay selected Fiorano Platform for its ease of use, We process high volume of transactions and for that we need the agility to be able to respond quickly to opportunities and threats."
Anthony Ferguson, CTO, EasyPay
"EasyPay selected Fiorano Platform for its ease of use, We process high volume of transactions and for that we need the agility to be able to respond quickly to opportunities and threats."
Anthony Ferguson, CTO, EasyPay
Solution
EasyPay required a solution to optimize customer services, which meant providing agility to its infrastructure, together with visibility, ease of use, and data control. EasyPay had identified that a Service Oriented Architecture (SOA) was needed which would allow easy integration of existing infrastructure and reduce management issues, enabling the delivery of dynamic business processes with short turn-around times.
EasyPay needed business integration software package that would cater to higher message volumes and also have the ability to easily accommodate new customers and services with a robust underlying infrastructure. That's when they came across Fiorano Platform.
The SOA is now being introduced provides a messaging backbone and client devices such as point of sale (POS) terminals, web browser clients and mobile (GSM - Global System for Mobile communication) devices originate requests that are published as messages on the Fiorano Platform. These messages are translated, if necessary, and routed to the EFT Switch or to an appropriate Value Added Service (VAS) Response messages from the back-end services are routed back to the clients that made the requests. Transaction data is sent to the Recon service for reconciliation while system problems generate events to the Escalation service for operator intervention.
Systems that need to send messages such as email or FAX use the Notification service. Data files are transferred by Connect Direct as a result of messages received via the Fiorano Platform. All these activities can now be monitored and managed conveniently from a centralized management console.
Solution
EasyPay required a solution to optimize customer services, which meant providing agility to its infrastructure, together with visibility, ease of use, and data control. EasyPay had identified that a Service Oriented Architecture (SOA) was needed which would allow easy integration of existing infrastructure and reduce management issues, enabling the delivery of dynamic business processes with short turn-around times.
EasyPay needed business integration software package that would cater to higher message volumes and also have the ability to easily accommodate new customers and services with a robust underlying infrastructure. That's when they came across Fiorano Platform.
The SOA is now being introduced provides a messaging backbone and client devices such as point of sale (POS) terminals, web browser clients and mobile (GSM - Global System for Mobile communication) devices originate requests that are published as messages on the Fiorano Platform. These messages are translated, if necessary, and routed to the EFT Switch or to an appropriate Value Added Service (VAS) Response messages from the back-end services are routed back to the clients that made the requests. Transaction data is sent to the Recon service for reconciliation while system problems generate events to the Escalation service for operator intervention.
Systems that need to send messages such as email or FAX use the Notification service. Data files are transferred by Connect Direct as a result of messages received via the Fiorano Platform. All these activities can now be monitored and managed conveniently from a centralized management console.
Fiorano Deployment Architecture at Easy Pay
Evaluation criteria for Fiorano Platform by Easy Pay
Reliability - Resistance of the solution to failure
Availability - The degree to which the solution is available for use
Agility - The ability to respond quickly and easily to changing business conditions
Performance - The ability of a product to perform its tasks in an appropriate time
Usability - Ease of operation of the product by users
Serviceability - The ability to identify problems and take corrective action in a running system.
Fiorano Deployment Architecture at Easy Pay
Evaluation criteria for Fiorano Platform by Easy Pay
Reliability - Resistance of the solution to failure
Availability - The degree to which the solution is available for use
Agility - The ability to respond quickly and easily to changing business conditions
Performance - The ability of a product to perform its tasks in an appropriate time
Usability - Ease of operation of the product by users
Serviceability - The ability to identify problems and take corrective action in a running system.
Results
Fiorano SOA Platform provides message throughput of hundreds to thousands of messages per second. It scaled up the message processing and infrastructure management capabilities of EasyPay very easily and reliably.
- The new architecture provided necessary throttling and store-and-forward capability to smooth out the peak transaction flows to protect servers from volume spikes.
- EasyPay now has the ability to easily accommodate new customers and services and a robust infrastructure to support them.
- Message translation and routing rules are defined GUIs and a management console enables the monitoring of message flow.
- The Fiorano Platform provides for the queuing of transactions for a more real-time enterprise.
- The capability to route a message to multiple recipients enables events such as Global Configuration changes to be propagated with guaranteed delivery to all systems that are affected.
- Business process automation (Orchestration) is defined within a GUI which allows rapid development of automated business processes.
Results
The Fiorano SOA Platform provides message throughput of hundreds to thousands of messages per second. It scaled up the message processing and infrastructure management capabilities of EasyPay very easily and reliably.
- The new architecture provided necessary throttling and store-and-forward capability to smooth out the peak transaction flows to protect servers from volume spikes.
- EasyPay now has the ability to easily accommodate new customers and services and a robust infrastructure to support them.
- Message translation and routing rules are defined GUIs and a management console enables the monitoring of message flow.
- The Fiorano Platform provides for the queuing of transactions for a more real-time enterprise.
- The capability to route a message to multiple recipients enables events such as Global Configuration changes to be propagated with guaranteed delivery to all systems that are affected.
- Business process automation (Orchestration) is defined within a GUI which allows rapid development of automated business processes.
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© 2021 Fiorano Software and Affiliates. All Rights Reserved. Privacy Statement | Terms of Use