Benefits

Quick launch of new product - Delivering M-Shwari to market fast was an immediate goal. With Fiorano SOA implemented in less than 5 weeks, CBA was able to launch its new product, M-Shwari in a hitherto unprecedented time frame.

Zero-coding environment - Fiorano's code-free integration approach dramatically reduces implementation time, allowing banks to bring new capabilities to market faster.

User friendly interface - Fiorano Platform allows CBA's core banking system to be integrated with any third-party application via a user friendly point and click tools. It also provides the ability to remotely monitor the applications with complete visibility across the enterprise.

Increase Business Agility - Fiorano SOA simplifies application maintenance and new application development, resulting in a positive customer experience with a dramatically reduced likelihood of outages.

Increased Productivity, Reduced Costs - With the Fiorano platform integrating different components, transformation code does not need to be written across multiple applications where these components are re-used. This leads to a direct increase in productivity and reduced overall cost of development.

High volume with low latency - CBA was able to easily handle an unexpectedly large volume of transactions and data. Over 15-20 million messages sent each day were delivered with high speed and low latency.

Easily scalable - Fiorano SOA provides a reliable messaging framework and a platform to design scalable and reusable solutions which can be critical with business expansion, mergers and acquisitions.

Results

When interviewed Dennis Volemi, CBA's Head of Technology, New Business Ventures said "Fiorano's SOA platform built on the Fiorano Platform, Enterprise Service Bus and backed by Fiorano's solid JMS messaging product, FioranoMQ has been critical in enabling the speed and efficiency with which we have been able to roll out this innovative product (M-Shwari) and handle the unexpected large volume of transactions and data. M-Shwari has exceeded all the performance KPIs that we set out to achieve in the first 90 days".

An average of 40,000 Kenyans have signed up for the M-Shwari services daily since its launch on November 27th, 2012. By December 27th, barely a month after its launch, M-Shwari customers had borrowed over Sh123 million and deposited in excess of Sh976 million in savings. Looking at the popularity of the new product, M-Shwari is expected to continue signing up new customers at the same or a faster rate going forward.

Sustaining this continuous growth without out compromising on the quality of service was one of the prime challenges CBA had to overcome. Happy with success in Kenya, CBA is looking to expand its services to other countries with Fiorano's SOA platform.