Document Tracking in Event Processes

Documents passing through an entire flow can be tracked using the Document Tracking option in the Dashboard. Tracking needs to be configured and set for instances (as required) explained in the section below.

Once the server is setup as explained in the Document Tracking section, follow instructions below to configure tracking in Event Processes.

Document Tracking in Workflow

A workflow in Fiorano terminology consists of an entry point, an end point and intermediary points between them.

The entry and intermediary points are defined as Workflow Items and the end point is defined as a Workflow End. To track the documents going through the Service Instances, document tracking can be enabled on service instance ports. If tracking is enabled, the documents that pass through that port are stored in a database. By default these documents are stored in the H2 database that runs inside the Enterprise Server. 

A workflow starts with a Workflow Item and ends at Workflow End. A workflow is defined within an Event Process scope through which a large number of documents pass. Whenever a new document enters into the workflow, a new workflow instance is generated. Each workflow instance has a unique ID assigned by the Fiorano Platform environment. In a state enabled workflow, all the states that these workflow instances traverse are stored for tracking purposes.

Each workflow instance contains information about documents that pass through it. Each time a document passes through a trackable state, a state event is generated and the document is given a new Document ID by the tracking state enabled. Information related to the documents can be viewed in the Fiorano Web Console.

The eStudio provides a state-based workflow view that enables tracking and monitoring of documents from one state to another.

Enabling Document Tracking

To enable document tracking in an Event Process, perform the steps below:

1. Select the Service Instance Port on which document tracking is to be enabled. The Properties pane is displayed. (if the Properties pane does not appear after selecting the service instance, navigate to Window > Show View > Others).
2. To enable Document Tracking, select the Workflow Item/Workflow End option in the Workflow property drop-down list.
   
   

   

   
   Figure 3: Enabling Document Tracking
    

3. In the sample Event Process shown below, the workflow starts at the Feeder output port. The SMTP output port is marked as an intermediary point and the workflow ends at the Display input port.
   
   

   

   
   Figure 4: Event Process with Document Tracking enabled
   

   The ports of Workflow Items are filled with the color green and that of Workflow Ends are shown in the color red.

In the Event Process, the state tracking is enabled for Feeder1 output port, SMTP1 output port and Display1 input port. All the messages which pass through these ports are tracked.

Workflow Data Type

The default Workflow data type (Properties > General > Workflow Data Type) is set to 'Message Body'. This implies that only the JMS message body is tracked. To configure message tracking, click the button against the Workflow Data Type property to track Message Header, Message Body, Attachments, Application Context, or all of these otions.

Other References

Tracking in Dashboard

To track data and manage the tracked data, log on to the Dashboard (Fiorano Web Console) and navigate to the Document Tracking tab on the left navigation panel.

For further information, please refer to the Document Tracking section in the Dashboard page.

Re-injecting a failed document

If a document fails in a workflow, it can be re-injected from the Document Tracking tab in the Dashboard.

Refer to the Re-injecting Failed Documents section which illustrates how to re-inject failed document(s).

Deleting Document Tracking data 

To avoid issues such as Low Disk Space error, free some disk space by discarding old entries in the Document Tracking Database.

Refer the sections below:

• Clearing ESB Server Database: Information on deleting the data present in various profiles of Enterprise Server.
• Scheduling Deletion of SBW Documents: Information on scheduling a task for purging old SBW document records from the database.

In case of H2 database, SBW documents can be manually cleared by deleting the EnterpriseServers/{profile_name}/doctracking_db folder inside runtimedata directory. The server needs to be restarted after performing this action.

Please note that Fiorano recommends taking guidance from the Fiorano Technical Support Team before the manual intervention.