Fiorano's quick path SOA solution illustrated in Figure 2 represents the Hotel room reservation process where customer reservation requests are processed and confirmed reservations are sent back to the customer. In this scenario, we consider Oracle as the backend database. Document translation is performed using XSLT transformations.

1. Customers request reservations via the front-end interface. An Http Receive Adapter service receives the customer requests.
2. Based on the contents of customer's requirements, Content Based Routing ( CBR ) determines the appropriate hotel for processing the reservation request.
3. The backend database is updated with the customer request via the DB Adapter.
4. Conversion of business document formats in real time is done with XSLT Services.
5. A DBAdapter is used to perform a preliminary search for the available hotels.
6. A set of adapters including DB Adapter and COM adapters are used to connect to internal enterprise legacy applications and get details of the available rooms.
7. A DB Adapter is used to log the final draft of room availability and confirmation.
8. An XSLT Service translates the response into a presentable manner for the end user.

Implementation of the Fiorano ESB™ SOA solution in the hotel reservation business process delivers the following benefits:

• Seamless connectivity to internal legacy applications.
• Effective failover management.
• Remote management and deployment across hotels. Each hotel will have a Peer Server installed thereby giving full control to the business users on room availability and online booking management.
• Ability to call Oracle Stored procedures and nested database calls.
• Real time transformation of data from one business format to another.
• Rapid development and easy APIs help in developing wrapper services quickly on top of existing technologies.
• Support for creating wrapper services in C, Java and even Delphi help reduce time to rebuild the whole business/technical logic in any specific language.

Time taken to "SOA Enable" the Business process es

Fiorano ESB™ solutions are quicker to implement. This is simply because the solutions have in-built capabilities to accommodate complex business scenarios with minimal programming efforts.

In the "hotel booking" scenario discussed above, the time schedule for the different implementation activities is listed below.

ROI on Fiorano ESB™ SOA Hotel Reservation Solution

As illustrated in the calculations below, the ROI percentage in the first year is 318%, rising to 931% in three years. The calculations are for a 1 Billion Revenue Business; with $500 Million/year in expenses and $100 Million/year in profit. The resource costs have been taken as $150,000/person/year (base salary, benefits, overhead).

In the travel industry, such integration projects are traditionally created with disconnected integration solutions which end up as single monolithic software solutions adhering to a specific vendor resulting in:

• No holistic view of the customer base
• No consolidated view of the room availability schedules across different hotels in different cities
• Continued investment in one-off integration solutions which drives up technology support costs
• Disconnected reservation channels